Shipping policy

Last updated: January 2026

Thank you for shopping with MFY.

We currently deliver to eligible addresses within the United Kingdom.

Orders are usually processed within 1 working day.

Standard delivery normally takes:

2–5 working days

Delivery times are estimates and may vary during weekends, UK bank holidays, promotional periods or circumstances outside our control.

Standard delivery within eligible UK areas is free.

Any additional delivery charges will be shown at checkout before payment.

We currently deliver to most addresses in:

At this time, we are unable to deliver to:

Delivery availability will be confirmed automatically during checkout based on your postcode.

Once your order has been dispatched, tracking information will be sent to the email address provided at checkout.

Please allow some time for tracking information to update after dispatch.

If your order has not arrived within the expected delivery timeframe, please contact us at:

Email: support@mfy.life

Please provide your order number and delivery details so we can assist you.

If your order arrives damaged, please contact us within 48 hours of delivery and provide:

We will review your case and provide an appropriate solution.

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